Privacy Policy

Last Updated: May 2026

Welcome to All-Star Pan (“we”, “our”, “us”). We are committed to protecting and respecting your privacy.

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This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website at All Star Pan Website or contact us through our website, email or telephone.

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1. Information We Collect

We may collect and process the following information:

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Information You Provide

• Name

• Email address

• Telephone number

• Billing and delivery address

• Company name (if applicable)

• Any information submitted through contact forms or enquiries.

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Technical Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited

• Time spent on pages

• Cookies and website usage data

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2. How We Use Your Information

We use your information to:

• Respond to enquiries

• Process orders and payments

• Arrange deliveries

• Provide customer support

• Improve our website and services

• Send important service updates

• Prevent fraud and maintain website security

• Comply with legal obligations

We will only use your data where we have a lawful basis to do so under UK GDPR.

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3. Payments

Payments made through the website may be processed securely by third-party payment providers. We do not store full payment card details on our servers.

Please review the privacy policies of any payment providers used on the website.

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4. Cookies

Our website may use cookies to improve user experience and analyse website traffic.

Cookies may include:

• Essential website functionality cookies

• Analytics cookies

• Performance cookies

You can control or disable cookies through your browser settings.

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5. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties where necessary, including:

• Delivery and courier companies

• Payment providers

• Website hosting providers

• IT and technical support providers

• Legal or regulatory authorities where required by law

All third parties are expected to keep your information secure and confidential.

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6. Data Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, misuse or disclosure.

However, no internet transmission can be guaranteed to be completely secure.

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7. Data Retention

We only retain personal information for as long as necessary to:

• Fulfil orders and services

• Meet legal, tax and accounting obligations

• Resolve disputes

• Enforce agreements

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8. Your Rights

Under UK data protection law, you may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Restrict or object to processing

• Request transfer of your data

• Withdraw consent where applicable

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To exercise any of these rights, please contact us using the details below.

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9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

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10. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please email: Henry Townsend henryctownsend24@gmail.com

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11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised date shown above.